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We are super confident that you will love your purchase from us but if for whatever reason you may want to return, we offer our customers 
Free Easy Returns on all UK Mainland full priced purchases
Our returns policy is strictly 14 days from the date of delivery
To begin your returns process please email quoting your order number and the styles you wish to return
*Please note that we only offer one free returns label per order*
To be eligible for a return, your item must be unused and in the same condition that you received it, including the garment tags still attached
We will not be held responsible for holes in clothing where the customer has pulled at the tag to remove from the garment
For hygiene reasons, we cannot not accept returns on underwear, swimwear, socks or tights 
Refunds (if applicable) 
Once your return is received and inspected, we will only notify you if the return is rejected
If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days
Unless the item is deemed faulty, original shipping fees will be deducted from your return
Late or missing refunds (if applicable) 
If you haven’t yet received a refund after 5-10 working days have passed, please contact your bank or credit card company, it may take some time before your refund is officially posted. 
If you have done the above and you still have not received your refund, please contact us at
Sale items (if applicable) 
Sale items (including Black Friday purchases) are not eligible for a refund. We will offer either an exchange or a credit note to be applied to your account
Sale items are also not eligible for Free Returns 
Exchanges (if applicable) 
We accept exchanges but can only offer an exchange if the item is in stock
Depending on where you live, the time it may take for your exchanged item to reach you, may vary

Payment Plans
Plans can be cancelled and refunded within 2 weeks of setting up the plan, less the non refundable deposit
After 2 weeks, we can only offer an exchange of styles or store credit to the same amount